Professional Services ยท Gilbert, AZ
Small teams, sensitive client data, and questions you now have to answer
Engineering firms, consultancies, insurance agencies, brokerages and agencies all share a shape: valuable client data, a small team, and nobody whose job is the technology.
What we hear most
The problems that bring professional services to us
- Client and prospect data spread across a CRM, a file server, three laptops and an inbox
- Security questionnaires arriving from larger clients you want to keep
- A cyber insurance renewal asking for controls nobody has deployed
- File shares with permissions nobody has reviewed in years
- No documented offboarding, so departing staff keep access longer than anyone realises
What we put in place, and evidence
- MFA on email and remote accessEnforced
- Endpoint detection on all devicesDeployed
- Restore tested backupsTest date recorded
- Documented onboarding and offboardingIn place
- File share permissions reviewQuarterly
- Written information security policyCurrent
- Security awareness trainingCompletion records
- Incident response planWritten
Every control produces a document, a report or a log. When a carrier, an auditor or a client asks whether you have it, the answer is a file rather than a conversation.
What we support
- Microsoft 365 and Entra ID with a real security baseline rather than the defaults
- CRM, project and document platforms, plus the integrations between them
- Engineering and design workstations, including the storage and rendering demands CAD and BIM create
- Secure client file exchange and e-signature workflows
- The security questionnaire answers your larger clients are starting to require
Changing providers
Switching without losing a day
Cutover happens outside your working hours. Nothing that touches a server happens while you are trying to operate.
We document before we change anything. Your network gets mapped, credentials inventoried and licensing verified while your current provider is still in place.
You own everything from day one. Documentation, passwords, licences and configuration registered in your name. If you ever leave us, you take all of it and nothing stops working.
We own the vendor calls. Your software vendors, your ISP, your phone provider. That is our job, not your office manager's.
Based in Gilbert
Close enough to drive, not just dial
We support businesses across Gilbert and the wider East Valley, including the SanTan Village corridor, the Heritage District, Gilbert Spectrum and Cooley Station, and out toward Val Vista, Higley and Power Ranch.
Remote fixes most things faster than a truck ever could. When it genuinely needs hands, ours are close.
- Family owned in Gilbert since 2015
- 15 minute response target for managed clients
- Zero tickets ever outsourced or offshored
- $250 per hour with a two hour minimum, or a flat monthly agreement with no minimum
Straight answers
Questions professional services ask first
A client sent us a security questionnaire and we cannot answer it. Can you help?
Yes, and it is becoming one of the most common reasons firms call us. We map each question to what is actually running, tell you what is true today, and give you a remediation plan for the rest with dates you can commit to.
We use CAD and our workstations crawl. Is that IT or hardware?
Usually a mix, and the assessment tells you which. Common causes are file storage on the wrong side of a slow link, insufficient memory for the model sizes you have grown into, or backup and antivirus fighting over the same files.
Do you support firms with fully remote staff?
Yes. The controls simply move: identity, device management and backup matter more than the office network, and a well configured remote setup is often easier to secure than a traditional office.
What size firm do you usually work with?
Roughly five to two hundred people. Small enough that we can talk to whoever actually decides, large enough that downtime and compliance cost real money.
Get an honest read on your environment
A written report, red amber green, with a fix first list ranked by risk and cost. Free, no obligation, and yours to keep whether you hire us or not.
