Services
Nine services, one accountable team
Everything below is delivered by our own engineers in the United States. Most clients combine several under one agreement. Some start with one and add later.
Managed IT Services
Monitoring, patching, help desk, security, vendor management and planning, delivered by a named pod of our own engineers at a flat monthly cost.
Learn more →Cyber Security
MFA everywhere, endpoint detection with rollback, email and DNS filtering, disciplined patching. Layered so one failure does not become a breach, and documented so you can prove it.
Learn more →Network Administration
Firewalls, VLANs, switching, wireless design, VPN and site to site links, built and documented so the next person who touches it knows exactly what they are looking at.
Learn more →Backup & Disaster Recovery
Image level backup with offsite copies, restores tested on a schedule, and a written recovery plan with a recovery time that is a known number rather than a hope.
Learn more →Cloud & Microsoft 365
Tenant setup and hardening, migration without a lost weekend, licensing that matches how you actually work, and identity that you control rather than a former vendor.
Learn more →IT Help Desk & Remote Support
15 minute response during business hours for managed clients, after hours emergency response included, and a named pod so you never explain your setup from scratch.
Learn more →Server Support
Build, monitoring, patching, capacity planning and lifecycle replacement for physical, virtual and hybrid environments.
Learn more →IT Consulting & vCIO
Budget, roadmap and risk, reviewed quarterly, so technology spending becomes a plan rather than a series of surprises.
Learn more →IT Projects & Office Moves
Office moves, new suite builds, migrations and rollouts, planned properly and priced as one number with the exclusions written down too.
Learn more →How these fit together
Most businesses do not need nine services. They need the right four.
Almost nobody arrives asking for a service by name. They arrive because something broke, an insurer asked a question they could not answer, or the person who handled the computers left.
So the honest sequence is usually: managed IT for day to day coverage, backup and recovery because it is the cheapest insurance in the building, cyber security because your carrier and your clients are now asking, and network administration because most of what people call slow software is actually the network.
Everything else, from vCIO planning to office moves, tends to follow once the basics are stable. We would rather get those four right than sell you all nine.
Included, or quoted
- Monitoring and patchingIncluded monthly
- Unlimited help deskIncluded monthly
- Security stack and trainingIncluded monthly
- Backup managementIncluded monthly
- Hardware and licensingAt cost plus stated margin
- Projects and migrationsFixed price, quoted first
- After hours beyond emergencyQuoted first
Hourly work is $250 with a two hour minimum and a $125 travel charge for onsite visits. Managed agreements have neither. Full detail on the pricing page.
Straight answers
Questions about how we deliver
Do we have to take all of these?
No. Most clients combine three or four under one agreement, and plenty start with a single project. We would rather fix the thing that is actually hurting than sell you a bundle you do not need.
Can you work alongside our internal IT person?
Often the best arrangement. They keep the business knowledge and the user relationship; we bring the tooling, after hours coverage, security stack and a second pair of hands for projects. We call it co-managed and price it below full coverage.
What is the difference between a project and managed coverage?
Coverage is the ongoing work: monitoring, patching, help desk, security and backups, at a flat monthly figure. A project is a defined piece of work with a start and an end, such as an office move or a server replacement, quoted at a fixed price before it begins. Hourly work is $250.
Which service do most businesses start with?
The free assessment, because it is the only honest way to know. A monthly number produced without looking at your environment is a guess, and guesses get corrected upward later.
Do you support businesses outside the East Valley?
Remote work, sometimes. Managed IT, no. An IT provider who cannot physically reach your server is not really supporting your server, so we stay inside Gilbert, Chandler, Mesa and the surrounding cities.
Get an honest read on your environment
A written report, red amber green, with a fix first list ranked by risk and cost. Free, no obligation, and yours to keep whether you hire us or not.
