Managed IT ยท Phoenix, Arizona
Managed IT for Phoenix businesses, from engineers who live here
Monitoring, patching, security, help desk and compliance for Phoenix companies of roughly five to two hundred people. 15 minute response, our own staff, never outsourced.
Phoenix
Where we work in Phoenix
Phoenix is where our clients grow into a second location, and where multi site standardisation stops being optional.
We support businesses across the Camelback and Biltmore corridors, Deer Valley, downtown, and the Ahwatukee foothills.
We cover Phoenix from Gilbert, with onsite scheduled rather than same hour. Remote fixes most things faster than a truck ever could, and when it genuinely needs hands, ours are close.
What a Phoenix client gets
- 15 minute response targetBusiness hours
- Named pod, not a queueLead + backup engineer
- 24/7 monitoring and patchingReported monthly
- MFA and endpoint detectionDeployed and verified
- Restore tested backupsTest date recorded
- After hours emergency responseIncluded
- Documentation owned by youFrom day one
Services in Phoenix
What we cover
Managed IT
A complete outsourced IT department at a flat monthly cost.
Learn more →Cyber Security
Layered defense with the documented evidence carriers ask for.
Learn more →Network Administration
Firewalls, VLANs, wireless and cabling, properly documented.
Learn more →Backup & Recovery
Offsite, immutable, and restore tested on a schedule.
Learn more →Cloud & Microsoft 365
Tenant hardening, migration and licensing that fits.
Learn more →Help Desk
15 minute response from engineers who know your environment.
Learn more →Nearby
We also cover San Tan Valley, Apache Junction, Gilbert and the rest of the East Valley.
Straight answers
Questions Phoenix businesses ask
Are you actually based near Phoenix?
We are family owned in Gilbert since 2015. We cover Phoenix from Gilbert, with onsite scheduled rather than same hour. Every engineer is our own employee and lives in the Valley.
What does managed IT cost?
Our hourly rate is $250, with a two hour minimum per call and a $125 travel charge for onsite visits. Most businesses take a flat monthly agreement, which has neither and works out well below hourly per ticket. Full detail on the pricing page.
How fast do you respond?
15 minutes during business hours for managed clients, with after hours emergency response included. You reach a named pod who already know your network.
What kinds of Phoenix businesses do you work with?
Roughly five to two hundred people. Medical and dental practices, law firms, manufacturers, contractors, accounting firms, veterinary practices and professional services. See industries for how each is handled.
Can you take over from our current provider?
Yes, and it is most of what we do. We document your environment before changing anything, cut over outside business hours, and register every credential and licence in your name from day one.
Get an honest read on your environment
A written report, red amber green, with a fix first list ranked by risk and cost. Free, no obligation, and yours to keep whether you hire us or not.